Frequently Asked Questions
Everything you need to know about your Vaku Luxos experience.
What is the standard delivery timeline for my order?
We typically process orders within 24 hours. Depending on your location, your premium electronics will arrive within 3 to 5 business days.
Does Vaku Luxos offer a warranty on electronic accessories?
Yes, all our products come with a standard 6-month limited warranty covering manufacturing defects to ensure you receive the highest quality performance.
What is your return and exchange policy?
We offer a 7-day hassle-free return policy for unused items in their original packaging. If you receive a damaged product, please contact our support team immediately for a replacement.
Are your charging cables and adapters certified for safety?
Absolutely. All Vaku Luxos charging solutions are CE, FCC, and RoHS certified, featuring advanced surge protection and heat resistance technology.
How can I track the status of my shipment?
Once your order is dispatched, you will receive an email and SMS containing a unique tracking ID and a link to our courier partner's tracking portal.
Which payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and popular digital wallets. Cash on Delivery (COD) is also available for most pin codes.